Pricing Plans
Ruby offers a variety of plans to meet your needs. We are so confident you’ll love our service, we offer a 21 day money back guarantee!
If you are unhappy for any reason, simply let us know and we’ll refund your money with no questions asked.
Plan Features
Receptionist Minutes 
The
time the receptionist is involved in the call. There are no charges per
transfer, per message, or for the time you talk to your caller.
Ruby Voicemail We email your voicemails to you in an attached .wav file.
Unlimited Talk Time Talk as long as you’d like after a call is transferred.
Unlimited Voicemail Time
16 hours Daily Receptionist Coverage We’re here to cheerfully answer your calls your way 16 hrs/day. M-F 5:00am-9:00pm PT; 8:00am-12:00am ET
Local Number Hosting
Bilingual Service Spanish-speaking callers will be directed to a bilingual receptionist.
Outbound calling
PLAN A
$259 / Month
100 Receptionist Minutes
1 Ruby Voicemail box
Unlimited Talk Time
Unlimited Voicemail Time
16 hours Daily Receptionist Coverage
Local Number Hosting
Bilingual Service
Outbound Calling
Ruby Mobile App
Risk Free for 21 days
PLAN B
$489 / Month
200 Receptionist Minutes
2 Ruby Voicemail boxes
Unlimited Talk Time
Unlimited Voicemail Time
16 hours Daily Receptionist Coverage
Local Number Hosting
Bilingual Service
Outbound Calling
Ruby Mobile App
Risk Free for 21 days
PLAN C
$989 / Month
500 Receptionist Minutes
3 Ruby Voicemail boxes
Unlimited Talk Time
Unlimited Voicemail Time
16 hours Daily Receptionist Coverage
Local Number Hosting
Bilingual Service
Outbound Calling
Ruby Mobile App
Risk Free for 21 days
What We Can Do For You
- Answer your calls with your custom greeting
- Let you know who’s on the line before transferring
- Transfer callers to you wherever you are
- Route calls to appropriate person/department
- Answer frequently asked questions about your business such as descriptions of your services, directions to your office, etc.
- Take messages or send to voicemail & send voicemail messages in .wav format to your email inbox
- Return calls on your behalf
- Mobile App to update your status
- Detailed/Real-time call reports
Frequently Asked Questions
Don’t see the answers to your question? Check out our full list of FAQs or contact us!
Q: Do you answer my calls live?
Yes! Every call that rings during our business hours (Monday–Friday 5:00am–6:00pm Pacific or 8:00am–9:00pm Eastern) is answered live by one of our cheerful receptionists. Outside of those hours, we provide a number of automated options, for which there is no charge.
Q: What can my receptionists do?
Your receptionist team at Ruby can answer and connect calls, take messages, screen for solicitors, answer common caller questions and gather basic caller information. It’s like having a full-time, onsite receptionist at a fraction of the cost.
Q: Can you transfer calls to my cell phone or to my home phone?
Our virtual receptionists can transfer calls to any phone number you wish (other than the one forwarded to Ruby), whether it’s an office line, home line, or cell phone. Many clients give us multiple phone numbers so that we have a variety of ways to reach them.
Q: Do I need to sign a long-term contract?
No way! At Ruby, we take pride in earning your business month after month by delivering exceptional service. To cancel, simply give us 30-days notice.
Q: Can I keep my phone number?
Absolutely! You may simply forward your existing phone number to us all the time, part of the time, or on a delayed basis.
Q: Can you make outgoing calls on my behalf?
We certainly can! Our virtual receptionists are happy to place calls to relay information or confirm appointments on your behalf. These calls are billed outside of your monthly pool of minutes, and you only pay for what you use.
Q: What happens if I go over the minutes on my plan?
Additional minutes are simply prorated. You’re welcome to change your plan at any time.
Q: I have more than one business; can they share an account?
You bet! For a small fee, your businesses can share a pool
of minutes.
Q: How can I get started?
Simply complete the online service agreement to get started. A friendly member of our services team will contact you to get up and running!
